Customer Bill of Rights

At Billcraft we believe both in customers and suppliers of electrical hardware, mechanical and service, if the purchase is an informed one, assert your rights as a customer by getting to know your supplier’s committments as well as the price.

Communication

We always keep out clients updated to ensure effective communication.

We strive to provide :

• Prompst and accurate quotqtions
• Product and services alternatives
• Accurate itemised invoices
• Guarantee certificate where possible.

Realibility

We always guarantee that you can count on our workmanship and capabilities.

Quality

Our staff is motivated by the zero defect principle.

We are commiteted to exceeding our client’s satisfaction through:

• Effective and effecient service
• Continuous technological  upgrades and improvements 
• Troubleshooting
• One stop shop concept

Future Ahead

To complment out effort pn the local market, to spearhead our regional expansion as we seek to achieve our vision.

Social Responsibility

Gratitude is one of out core values. We have penciled the establishment of a Trust Fund to cater for disadvantaged children. The primary goal is to enable and ensure that disadvantaged children realise their full potential to make a difference in life.

Key Projects Techincal Staff Profile

• Electrical Power Journey Person
• Instruments Technicians
• Boiler Makers
• Fitter & Turners

Minimum Qualifications

• Apprenticeship trained
• National Diploma in related field
• Internal Billcraft Customer Service Training
• 5 years experience n related field